Automate, Track and Improve Customer Service
Try Vabro for FreeStart your free trial today - No Credit Card Required
Streameline Your
Customer Service
With Vabro
Streamline Your Customer Service With Vabro Tired of messy workflows, missed SLAs, and outdated tools? Upgrade to modern, efficient customer service.
Try Vabro for Free
No Credit Card Required
Get Started
150+ Comprehensive AI-Powered Templates to
Get Started Quickly
Effortlessly arrange your columns to sort tasks into groups that align with your workflow stages or project categories. Tailor Boards by status, assignee, priorities, and more to improve your organization. No need to start from scratch! Generated by Vabro Genie AI and crafted with inputs from customer service experts, comprehensive Vabro Templates include:
Pre Defined Boards Columns
Effortlessly manage task organization and progress
Sample Tasks
Instant task templates for easy delegation
Sample OKRs
Track goals and align team performance
Ready-to-Use Forms
Collect and organize information effortlessly
Vabro Genie AI Response Templates
AI-crafted replies to speed up collaboration
Advanced Escalation System
Manage tasks with a clear escalation process
These Templates include sample Goals/Objectives and Key Results, helping align teams with overall Organizational Goals/Objectives.
Use them as-is or customize them to suit your team's needs.
Top 5 Workflow Templates for Customer Service Needs
Get a jump-start with pre-built templates, specifically tailored for:
Priority-Based Ticketing
SLA-Driven Ticket Flow
Incident Reporting
Customer Feedback Workflow
Escalation Handling Process
Zero Setup, Maximum Impact
Predefined Roles for Seamless Onboarding
No more messy or confusing set up for teams! Vabro simplifies the process of personnel onboarding with predefined roles tailored to various functions.
These roles ensure everyone knows their responsibilities from the start, enabling teams to work efficiently and effectively:
Organization Admin
Establish and manage your organization’s structure, settings, and operations seamlessly.
Workspace/Solution Admin
Manage workspaces, invite team members, and customize settings for seamless collaboration.
Product Owner
Play a pivotal role across projects, workflows, and DevOps. Set up projects, prioritize user stories, and review completed work.
Kanban Manager
Oversee Kanban Boards and Backlogs to ensure smooth and organized workflows. Kanban Managers can set WIP limits,
adjust board settings, and optionally review completed task groups and tasks.
Team Members
Active participants in Scrum, Kanban, and DevOps. Collaborate and execute tasks directly from the boards,
contributing to project and workflow success.
Plan
Align Customer Service Goals with Organizational
Objectives and Key Results (OKRs)
Are you struggling to provide clear direction, align teams, and track progress toward achieving strategy Goals within your company? With Vabro, you can define and manage your organization’s hierarchy, set Objectives, and track Key Results to ensure that all Customer Service work is organized, planned and managed efficiently.
Define clear objectives and monitor key results to enhance the effectiveness of your customer support efforts.
Execute
Decrease Time and Improve Efficiency with Vabro Genie AI
Vabro Genie AI, an Artificial Intelligence engine of Vabro which is used extensively throughout the platform, and across all Vabro Subscriptions. Vabro Genie AI boosts team productivity by suggesting improvement opportunities, enhancing collaboration, minimizing unnecessary documentation, and much more.
Streamlining Workspace Setup
AI-driven configurations can be utilized to set up workspaces effortlessly.
Providing AI Assisted Templates
Pre-built templates for ticket resolution, complaint management, customer feedback and many more can be used to utilize personnel
time effectively.
Enabling AI-powered Cloning
AI can be used to instantly replicate entire Projects, Workflows, User Stories, Task Groups, or Tasks, saving time
while maintaining consistency.
AI Generated Task Groups and Tasks
Vabro Genie AI generates relevant Task Groups and Tasks with all the essential details.
Recommended Task Properties:
Automatically set Priorities, Acceptance Criteria, and Categories to keep Tasks organized.
Intelligent Review and Approval
Simplify approvals with AI-generated reasons and descriptions for approval or rejection.
AI Powered Reports and Analysis
Unlock actionable insights with AI-driven analytics, providing detailed performance reports and real-time
metrics to optimize customer service workflows and enhance decision-making.
Vabro Genie AI
With Vabro Genie AI, you can start managing your Customer Service Workflows in minutes, not days. Let your Team focus on Customers while Vabro takes care of the setup.
Collaborate
Communicate with Internal and External Teams, and Customers,
through Customizable Forms
Vabro Forms enables Customer Service Teams to gather inputs from external customers and teams from other Workspaces/Solutions inside your company.
Is your team still using traditional communication methods across teams? Upgrade to Vabro for modern, streamlined collaboration and efficiency with customizable forms. This will enable you to:
Manage Escalations with Ease
No more complex and disorganized setups—streamline your escalations seamlessly with Vabro.
Is your Customer Service team still using outdated communication methods? Struggling to track escalations effectively? Switch to Vabro to assign escalations across teams and levels, ensuring nothing is missed and resolutions are timely.
Visualise
Reimagine Work Management
with Vabro Views
Vabro's Customer Service Solution offers powerful views to enhance visualization, planning, and execution. Some of the views are
Calendar View
Track tickets and deadlines on a clean, color-coded calendar—perfect for time-sensitive Tasks!
List View
Drag, drop, and track with ease—stay agile and organize Tasks for seamless Sprint tracking and reporting!
Board View
Visualize Tasks flowing smoothly from “To-Do” to “Done”—Kanban teams, rejoice!
Timeline View
Stay on track, hit milestones, and align your team with ease.
Analyze and Improve
Make Data-Driven Decisions with Reports and Advanced Analytics with Vabro Genie AI
Transform your Customer Service operations with actionable insights. Vabro offers robust analytics to help you measure and optimize your team’s performance:
Additional Features for Customer Service Teams
Vabro offers multiple additional features to improve productivity and increase Return on Investment (ROI) for Customer Service Teams.
Teams Love Vabro for Its Flexibility
Our customer satisfaction scores have skyrocketed since switching to Vabro. It’s the perfect tool for organizing and prioritizing our Customer Support workflows
Achieve More, Better and Faster with Vabro
Vabro transforms customer service operations, enhancing efficiency and delivering measurable results. Here are some statistics from our sample customers+72%
Boost in Team Productivity
Through streamlined Workflows and Automation.
+48%
Increase in ROI
By consolidating tools and minimizing inefficiencies.
80%
Cost Savings
By replacing multiple tools with Vabro’s All-in-One platform.
40% 
Acceleration
In time-to-market with integrated Scrum and DevOps tools.
67% 
Adoption rate
Among teams for Agile frameworks like Scrum, Kanban, and OKRs.
82%
reduce manual documentation
Thanks to Vabro Genie AI, teams reduce manual
documentation enabling teams to focus on innovation and
collaboration.
What Makes Vabro Stand Out?
Unified Platform:
All-in-one solution for projects, workflows, DevOps, and OKRs.
Cost Efficiency:
Save big by replacing 3+ tools with Vabro.
AI-Powered Automation:
Let Vabro Genie AI simplify tasks and boost creativity.
Customizable Frameworks:
Tailor workflows to fit your team’s needs.
Ready to Join Thousands of Successful Teams?
Switch to Vabro today
And experience the difference! Transform your work, save costs, and achieve your goals faster.
Start Your FREE Trial Now