What is a Change Request? Types, Scope, and Examples
In project management, changes are inevitable. Whether it's software development, construction, or business strategy, adapting to new requirements or unforeseen challenges is part of the process. A change request is a formal proposal to modify the scope, design, or execution of a project. Understanding change requests is essential for maintaining control and ensuring successful project delivery.
What is a Change Request?
A change request is an official document used to propose changes to a project's baseline—such as its scope, schedule, or budget. It serves as a formal request for adjustments and requires approval from the project stakeholders. Change requests ensure that any modifications are carefully considered and properly managed.
Types of Change Requests
- Scope Change Request: This occurs when the project scope expands or contracts, leading to adjustments in deliverables or timelines.
- Schedule Change Request: This request is made when changes to the project timeline are necessary due to delays or the need for acceleration.
- Budget Change Request: A budget change request proposes modifications to the financial resources allocated to the project.
- Quality Change Request: This type requests adjustments to improve or maintain quality standards during the project lifecycle.
Scope of a Change Request
The scope of a change request defines the extent of the proposed change. It describes what will be changed, why the change is necessary, and how the change will impact the project's outcome. A clear scope helps prevent misunderstandings and ensures that the change aligns with project goals.
Examples of Change Requests
- Example 1: A client requests additional features in a software application. This will necessitate a scope change request, which might involve an extension of the development timeline.
- Example 2: A supplier delay impacts the project timeline. In this case, a schedule change request is submitted to update the project deadlines accordingly.
Why Change Requests Matter
Change requests ensure that project adjustments are made in a controlled manner and with proper stakeholder approval. This process minimizes risks, preserves quality, and helps keep projects on track. Without a formal change request process, projects may encounter unexpected costs, delays, or quality issues, jeopardizing their success.
