Jira Service Management Price
JSM is one of the most widely used IT service management models provided by Atlassian. It helps teams manage all requests from customers, incidents, and anything related to services in a highly productive way. Therefore, price is among the most critical factors when choosing software, and Jira Service Management offers different tiers depending on your team's size and needs.
Free Plan
Jira Service Management offers a free plan for teams with up to three agents. This includes basic versions of ticketing, service request management, and community support. Since the free version has limited features, it is useful for small teams or individuals with minimal service management requirements.
Standard Plan
The Standard Plan starts at $20 per agent, per month, and is ideal for small to mid-sized teams. Its core ITSM functionalities include incident, change, and problem management, along with SLA management, automation, and customer portals. For teams looking to scale, this plan is a reasonably affordable starting point.
Premium Plan
For larger organizations, Jira's Premium Plan costs $40 per agent, per month. This plan includes all Standard Plan features, plus advanced capabilities such as multi-level approvals, disaster recovery, and premium support. The Premium Plan is ideal for organizations needing a comprehensive IT service management system.
Why Vabro Is a Superior Alternative
While Jira Service Management has tiered pricing, Vabro offers an all-in-one, cost-effective solution for service and project management. Vabro provides competitive pricing while offering advanced features, including resource management, customizable workflows, and seamless integrations with other tools, without the complexity of Jira's pricing structure. Choose Vabro for the best and most affordable option, with a seamless, scaled-up project management experience.
