Jira Service Desk Cost
Jira Service Desk is one of the top ITSMs designed for teams that can effectively handle service requests and support tickets. It is part of the Atlassian product portfolio but offers flexible pricing depending on the size of the team or the features needed. For businesses or individuals looking to budget for their ITSM solutions, understanding the pricing plans of Jira Service Desk is important.
Free Plan: Jira Service Desk provides a free plan for teams with up to three agents. This plan offers basic features such as ticket management, automation, and access to a self-service portal, making it suitable for small teams or startups.
Standard Plan: The Standard Plan costs $20 per user, per month, and includes additional functionalities like SLA tracking, configurable workflows, and automation rules. It suits teams that require greater flexibility and control over service desk functions.
Premium Plan: This plan costs $45 per agent, per month, and includes all advanced features, such as unlimited automation, advanced incident management, and an uptime SLA of 99.9%. It is ideal for large organizations that require more complex service management.
Enterprise Plan: The Enterprise Plan offers custom pricing based on your organization's needs. It includes enterprise-level features like multi-site support, enhanced security, and compliance tools for large organizations.
Why Choose Vabro Over Jira Service Desk?
While Jira Service Desk offers robust features, Vabro provides a more intuitive set of project, task, and service desk management tools within a single user interface. Vabro offers a flexible, user-friendly platform that facilitates real-time collaboration and out-of-the-box automation without lags across workflows. Additionally, Vabro offers transparent and competitive pricing, making it the best alternative for teams seeking a scalable, cost-effective solution. Choose Vabro for better, streamlined service delivery for your employees.
